Cleveland Sands Hotel
Address:
Cnr Middle & Bloomfield st, Cleveland QLD        Contact details
Wed hours:
11:30 to 14:30, 18:00 to 20:30    View schedule
Cleveland Sands Hotel Schedule
Dining Schedule
Sun
07:30 to 10:30
11:30 to 20:30
11:30 to 20:30
Mon
11:30 to 14:30
18:00 to 20:30
Tue
11:30 to 14:30
18:00 to 20:30
Wed
11:30 to 14:30
18:00 to 20:30
Thu
11:30 to 14:30
18:00 to 20:30
Fri
11:30 to 14:30
18:00 to 21:00
Sat
07:30 to 10:30
11:30 to 21:00
11:30 to 21:00
Contact details - Cleveland Sands Hotel
Address:
Cnr Middle & Bloomfield st, Cleveland QLD
Phone:
(07) 3286 2466
Fax:
(07) 38212898
  • Latest User Reviews

    Had a meal with a group of 11. The food was great and so was the service. A good night overall. Thank you.

    had a fantastic meal today, it was very busy ( fathers day) but received the meal quickly and the service from the bar, counter and food staff were outstanding , we will definately be back and tell...

    More reviews
    Order by: Date, Featured
    • Overall 7.3 |  Food 8  |  Ambience 7  |  Value 5  |  Service 9

      Had a meal with a group of 11. The food was great and so was the service. A good night overall. Thank you.

    • Overall 9.3 |  Food 10  |  Ambience 8  |  Value 9  |  Service 10

      had a fantastic meal today, it was very busy ( fathers day) but received the meal quickly and the service from the bar, counter and food staff were outstanding , we will definately be back and tell all of our friends.

    • Overall 3.5 |  Food 2  |  Ambience 5  |  Value 2  |  Service 5

      Two of the 4 main meals was over cooked- the chicken was overcooked and stringy and not presented on the plate as per the description in the menu. We offered feedback about the 2 meals however nothing was done about it. We will not be going back there again.

    • Overall 8.3 |  Food 9  |  Ambience 8  |  Value 7  |  Service 9

      Very impressed with service - right from greeting to farewell. Staff very knowledgeable with upselling & product. Food presentation, taste & size of meal all outstanding. New furniture definately an improvement. Great to see an all round impressive dining experience!! Will definately return & have booked birthday celebration with personalised menu at good price.

    • Overall 9 |  Food 9  |  Ambience 8  |  Value 9  |  Service 10

      Fantastic to see new management and staff. Food quality and service well above expectations. Our xmas function was handled with professionalism. Keep up the good work!!

    • Overall 9.3 |  Food 9  |  Ambience 9  |  Value 10  |  Service 9

      Found my experience to be lovely. The whole family enjoyed the service and quality of the food.

    • Overall 1.8 |  Food 1  |  Ambience 4  |  Value 1  |  Service 1

      It was our 7th wedding anniversary as the Sands is where we first met. Well I hate to say it...... it has gone down hill badly my wife ordered the prawns it was $22.95 she got 12 prawns about bay prawn size and a small cake of undercooked rice and that was it. I had a hot mixed seafood all of which was over cooked and tasteless and the calamari had a bitter aftertaste. It was saturated with cooking oil what appeared to be beer battered chips were burnt. the serving staff showed a total lack care as my wife conveyed her feelings about our meal and not one person got back to us with an apology or showed any concern. Over all with the renovation that have been carried out I expected much better service and meals than we recieved. We will never ever eat there again as thee are far better resteraunts in and around the area.

      Restaurant response:
      Thank you for your comments. We appreciate that all feedback is essential to improving our business. We would like to assure you that due to new management and staff, our venue, food quality and service are well above average and we hope you come back and give the Sands another chance to prove our passion for excellence. We apologise your issues weren't addressed earlier but with new management we have now updated all of our avenues for feedback...
      Ausallblack - January, 2009

  • Restaurant Details

    Payment
    Amex, Cash, Diners, Eftpos, Mastercard, Visa
    Features
    Licensed, Outside dining area, Secure parking, Wheelchair access
    Ambience
    Relaxed, Traditional
    Food
    Gluten Free, Vegetarian option
    Suitable for
    Birthday/Anniversary, Bucks / Hens night, Business lunch/dinner, Christmas party
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