Fratelli Pizza Pasta Family Restaurant
Address:
227 Cranbourne rd, Frankston VIC        Contact details
Cuisines:
Italian
Fri hours:
10:00 to 15:00, 15:00 to 22:00    View schedule
Fratelli Pizza Pasta Family Restaurant Schedule
Dining Schedule
Sun
09:00 to 11:30
11:30 to 15:00
15:00 to 22:00
Mon - Sat
10:00 to 15:00
15:00 to 22:00
Contact details - Fratelli Pizza Pasta Family Restaurant
Address:
227 Cranbourne rd, Frankston VIC
Phone:
(03) 9776 5266
  • Latest User Reviews

    to day we went to fratellis for lunch, what an experience we had and a very bad one at that. It took 35mins for our lunch to come out and we we got it is was cold, and the side salad looked as thou...

    Mothers Day & Tonight Hi Everyone, Me, Hubby & the Kids haven't been here for some time... not sure why?But for Mothers Day my Hubby treated me to a beautiful Lunch at Fratelli with the whole...

    More reviews
    Order by: Date, Featured
    • Overall 0 |  Food 0  |  Ambience 0  |  Value 0  |  Service 0

      to day we went to fratellis for lunch, what an experience we had and a very bad one at that. It took 35mins for our lunch to come out and we we got it is was cold, and the side salad looked as thouth it had been sitting there for a week all dryed out and wilted, so we sent it back. Then the owner of the place come over and said there was nothing wrong with the meal so we explained it was cold and the salad looked very sad[lol] so she started to raise her voice at us and walked away. What ever happened to custumer service none here. Then when we went to pay for our bill she went to charge us for our meal that we didnt have so we said we would not be paying for something we didnt have, she was trying to tell us she wasn't but she did keep trying so from a 43.000 bill it went down to 25.00 and she still said it was our fault. So guess what we will never be going back there very bad customer service

    • Overall 8.8 |  Food 10  |  Ambience 7  |  Value 10  |  Service 8

      Mothers Day & Tonight Hi Everyone, Me, Hubby & the Kids haven't been here for some time... not sure why?But for Mothers Day my Hubby treated me to a beautiful Lunch at Fratelli with the whole Family, out-laws & all.The Restaurant was so full with people & kids, the atmosphere was Electric. The Staff were wonderful, the Food Fantastic & considering the set booking times, we didn’t feel rushed at all.I enjoyed it so much, we went there again tonight. The Restaurant was quiter & with the TV going over the Bar it felt like i was at Home having diner in front of the TV... a real Family enviroment.i'm not sure why some people don't feel the same way, But we love your restaurant and your food is STUNNING!!!!We'll certainly be back. regards,Mishyte

    • Overall 3 |  Food 4  |  Ambience 2  |  Value 6  |  Service 0

      Very bad.. Asked to leave during our meal as they needed the table for another booking. Regardless of food that sort of service is unacceptable in the service industry. Would not recommend it on principle alone

    • Overall 7.5 |  Food 8  |  Ambience 6  |  Value 8  |  Service 8

      great food, great portions, great specials, arrived hungry, left full, what more can you ask for

    • Overall 8 |  Food 9  |  Ambience 7  |  Value 9  |  Service 7

      Always good, great meal, great price, would recommend it to anyone!

    • Overall 10 |  Food 10  |  Ambience 10  |  Value 10  |  Service 10

      This Restaurant is the best restaurant ever they had great food and low prices i would recommend people to go there and have a great time like i did

    • Overall 2 |  Food 2  |  Ambience 2  |  Value 2  |  Service 2

      A group of 7 adults,unfortunately we had very bad service and food. We complained and received one meal free. We had dry oysters to start with, main meal served without cutlery(had to get our own) and meals that we asked to have no chips were all supplied with chips.I wrote to the restaurant back in March and never heard a word. Very disappointed as we all have been to the restaurant many times, and enjoyed our previous experiences.

    • Overall 10 |  Food 10  |  Ambience 10  |  Value 10  |  Service 10

      Has $10 lunch specials through week...great service we love it there

    • Overall 9.3 |  Food 10  |  Ambience 9  |  Value 10  |  Service 8

      GREAT VALUE FOR MONEY - It was great night out service was great food was fantastic for the price will recommend it to anyone for a great night out

    • Overall 8.3 |  Food 8  |  Ambience 7  |  Value 9  |  Service 9

      been going for over 5 years and go at least once every 8 weeks......Tandoori Pizza is my favourite. Quality is great and prices also........never had anything to complain about. Marcel

    • Overall 9.3 |  Food 9  |  Ambience 9  |  Value 9  |  Service 10

      This is our family restaurant for my family to eat at. The service is always warm and very prompt, the food is great - I would definately recommend it to any family for any function.

    • Overall 8.3 |  Food 7  |  Ambience 8  |  Value 9  |  Service 9

      large groups can eat cheaply, friendly staff, recommend the lamb or calamari salads

    • Overall 6.3 |  Food 6  |  Ambience 5  |  Value 9  |  Service 5

      Our waiter was very nice, although our drinks were empty for about 30 minutes before we were offered refills. There were ten people on our table. Two people were given cold meals and one was meant to have chips with her meal and was not given any chips. Our booking was for 6:30pm and we did not receive our meals until 8:00pm. The table next to us sat down and ordered after us, but received their meals about 20 minutes before us which was very disappointing. Besides that the food itself was nice, except for the cold meals, and the prices are very good. All staff seem very friendly, and all of our meals were brought out together which I think is very important. Regards, Lauren.

    • Overall 9 |  Food 9  |  Ambience 8  |  Value 9  |  Service 10

      Have been a number of times, great place, friendly ppl.

    • Overall 8.3 |  Food 8  |  Ambience 7  |  Value 8  |  Service 10

      Regular diner. Always enjoy the food, great staff. A little noisy.

    • Overall 10 |  Food 10  |  Ambience 10  |  Value 10  |  Service 10

      Excellent food. Excellent waiter service. Very friendly and accommodating. Value for money and great atmosphere. My friends can't wait to go back.

    • Overall 1 |  Food 1  |  Ambience 1  |  Value 1  |  Service 1

      My husband pulled a hair out of my 4yr old son's mouth that had made it's way in there with his chips.We had 4-5 flies buzzing around our table all night and when we approached the service staff about these issues they showed no concern. Will NEVER eat there again.

    • Overall 9.3 |  Food 9  |  Ambience 8  |  Value 10  |  Service 10

      The staff are excellent, prompt, and friendly. Food is always prepared as requested. A great place to relax and enjoy for families.

    • Overall 2.3 |  Food 3  |  Ambience 1  |  Value 3  |  Service 2

      Sorry but I've been to this place on two seperate occasions and both times the food was horrible. The place was really hot and noisy. The seafood is overcooked, the chicken I had was so dried out i couldn't eat it. Ive tried but never again not worth the effort. Kfc or Mc Ds next door is better value for money, even though I don't eat that sort of food often.

    • Overall 8 |  Food 8  |  Ambience 7  |  Value 8  |  Service 9

      One of the best most relaxed places to eat in the Frankston district.

    • Overall 5.3 |  Food 4  |  Ambience 3  |  Value 7  |  Service 7

      Service is above average , Meals are hot when you get them , food is of consistently good quality but its uninteresting , the saving grace is the the pizza its great & there are different interesting ones like satay chicken & A lamb one . drinks take a long time but they are cheap . Very noisy always

  • Restaurant Details

    Payment
    Amex, Cash, Mastercard, Visa
    Features
    Licensed, Limited parking, Outside dining area, Takeaway, Wheelchair access
    Ambience
    Child-friendly
    Suitable for
    Birthday/Anniversary, Business lunch/dinner, Christmas party
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