Gigi

Overall 5.8 - Food 8, Ambience 4, Value 6, Service 5

I've eaten here quite a few times. The pizza's are always great as are the salads. As such, I've never tried the pastas.

It's true that the wait staff can be a bit difficult to grab attention but when it's crowded it's quite difficult to keep track of. I think they would be better off hiring more staff and having a higher turnover but then the woodfire cooking may be a problem for that   (Sam - February, 2013)

Overall 8.5 - Food 9, Ambience 8, Value 8, Service 9

2hrs from arrival to being served main course was too long; deciding to wait and serve 120 people at the same time was not good, should have been staggered to accommodate the early arrivals, would have also made it a lot easier on the staff serving.   (Wollongong Gigi's - November, 2011)

Overall 9.8 - Food 10, Ambience 9, Value 10, Service 10

We had a great night here quite unexpectedly. I am 9 months pregnant and was starving and we walked in Gigi's. All staff were very helpful even though they were terribly busy (Wed night no less). They let us know that they had just taken a large table order and it maybe a bit of a wait but gave us some olives to nibble on...they were warm yum!

So all in all we had a great night, considering how busy they were it could have been terrible!   (Dan - August, 2010)

Overall 7.3 - Food 9, Ambience 8, Value 9, Service 3

Entrees and mains were authentic and lovingly made. Dessert was average. Manageress was openly gracious to all the caucasian patrons and blatantly ignored us after taking our order (we were the only asian table). After mains, she never came round to our section anymore. We had to go and get the dessert menu from the counter, and go back to the counter to order!

Restaurant was busy and we were warned that the pizze would take half an hour "because the oven can only take 3 at a time", but we also ordered salad and pastas. The first dish (salad) arrived after 45 mins.

Amazing chef whose talent is not complemented by letting unprofessional service taint his business.   (h2o - See my reviews (2) - May, 2010)

Overall 7.3 - Food 10, Ambience 8, Value 10, Service 1

Have you ever been abused by the waiter/ress? Neither had I until I went to this place.

Before I go any further, the food is amazing - the best traditional Italian pizzas I have had outside of Italy. I wanted to get that straight first and foremost.

However, the night was completely ruined by the owner's sister who was waiting on our table.

We ordered a pizza and she took the order incorrectly. So when we rec'd our pizza we said it wasn't what we ordered. The waitress returned afterwards insisting that this was the pizza I pointed to on the menu, but not to worry we wouldn't have to pay. I said we wouldn't pay for something we didn't order and that I was sorry but we didn't order that pizza.

We soon rec'd the correct order, and thinking the whole ordeal was over with, we ate the meal. As we were finishing up the waitress returned to tell me that she has never encountered anyone as rude as me, that she NEVER makes mistakes, and that I pointed to the incorrect pizza. I insisted that I ordered correctly and that she had made the error and she said her brother owns the place and she has never had any problems until now and that I was patronising and rude - all because she took my order incorrectly!! I have to say I have never been in a situation like this where the waitress abuses the customer. Even if I did make the mistake (which I didn't), she should just bite her tongue and get on with it, considering I am the one paying to eat there.

So I would recommend this place based on the food, but make sure they take your order correctly, or suffer the consequences.

Unfortunately the night was completely ruined by this unexpected event.   (KL - April, 2010)

Overall 10 - Food 10, Ambience 10, Value 10, Service 10

An amazing Restaurant... Talented chef, Pleasant waiters, Delicious and fresh cuisine. its obvious the owners and chefs are passionate about this menu- it shows in the personal touch you experience with each mouthful...

Ill be reccomending this venue to all.   (Johanna Miraglia - September, 2009)

Overall 9.3 - Food 9, Ambience 9, Value 10, Service 9

Lovely fresh food at 1990's prices served (sometimes slowly) in a pleasant Italianate setting by friendly and polite staff.   (Darcy - June, 2009)

Overall 2.3 - Food 1, Ambience 5, Value 1, Service 2

I went for dinner on Saturday night, and it was reasonably busy, so I was hopeful. Unfortunately it took us at least 20 minutes to have our order taken and I ordered the gnocchi which was DREADFUL! Imagine having a glob of uncooked dough in your mouth. Added to that the squid was very tough and the flavours weren't very exciting either. My partner's meal was better but it's rare that I go out to dinner and am really disappointed so it was quite a shock to be served such dreadful food. The waitresses were nice enough, but the bad food coupled with the slow service was a let down all round.   (Very disappointed - March, 2009)

Overall 8.8 - Food 10, Ambience 8, Value 8, Service 9

As soon as I had the first forkfull of the delicious gnocchi, my senses were absolutely blown away by the dish, by its flavour and texture. It is, for certain, the best dish I have ever had. The service also was pleasant, our waitress was perfectly polite and efficient. The mood is enjoyable, lighting nice and dim. The only room for improvement is in the decor which is perhaps getting a little old. But otherwise, I look forward to my dining experience here with such excitement because I know the food is going to be orgasmic!   (July, 2008)

Overall 10 - Food 10, Ambience 10, Value 10, Service 10

All their food is incredibly delicious. I love the fresh pasta & desserts that are made on the premises. The pizza's have to be the nicest pizza's in Sydney. The atmosphere is great.   (June, 2008)

Overall 7.8 - Food 9, Ambience 6, Value 7, Service 9

Pizza, Calzone and Tiramisu....amazing   (May, 2008)