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Lilydale Palace Chinese Restaurant

Address:
Shop 4, 5-7 Clarke st, Lilydale VIC 3140
Cuisines:
Chinese, Seafood, Yum Cha
Mon hours:
17:30 to 21:00
View photos (16)   View schedule
Speed rating:
Average (6.3) ?
Minimum delivery order:
$20
Accepts:
Cash
Lilydale Palace Chinese Restaurant Schedule
Takeaway Schedule
Sun - Thu
17:30 to 21:00
Fri - Sat
17:30 to 22:00
Delivery Schedule
Sun - Thu
17:30 to 21:00
Fri
18:00 to 22:00
Sat
17:30 to 22:00
About Lilydale Palace Chinese Restaurant

User Speed Rating

Speed ratings are based on user reviews given by customers who have ordered from Menulog before. Ratings are calculated on a scale of 1-10.

How your order is processed:

  1. Your order is transmitted to this restaurant the instant you submit your order,
  2. The restaurant confirms your order and advises us of the current delivery estimate,
  3. You automatically receive a confirmation email and/or sms with the updated delivery estimate AND contact information for the restaurant (should you experience any issues with the food or delivery),
  4. Menulog customer service representatives monitor orders to ensure they are confirmed immediately by the restaurant,
  5. The restaurant prepares the food and delivers directly to your door.
Menulog Voucher Terms and Conditions
  1. Only Menulog issued vouchers are accepted.
  2. Available only at restaurants that display 'Vouchers Accepted',
  3. Menulog facilitates the discount and pays the full amount directly to the restaurant.
  4. Vouchers can only be used in conjunction with paying via credit card,
  5. Must be used before its expiry date,
  6. Vouchers can only be used in full (ie. no change is given).
  7. Voucher code to be entered at end of checkout process.
  8. Final amount owing after voucher applied will be shown at the top of the credit card entry page.
  9. Menulog reserves the right to charge the value of the voucher to your allotted credit card if we determine that the voucher was redeemed contrary to the terms of use.
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User rating Overall 6.4 -

Food 6.5, Value 6.4, Speed 6.3 (based on 34 reviews)
Order by: Date Featured

  • Overall 1.7 - Food 0, Value 0, Speed 5

    What happened to the peanuts in the satay beef was very watery and over spiced and no peanuts. Won't order from there again. Very disappointed overall.   (Lisa - April, 2013)

  • Overall 10 - Food 10, Value 10, Speed 10

    i love the food it is always hot on arrival and tastes great. staff is friendly. i cant stop coming back   (allie - April, 2013)

  • Overall 0 - Food 0, Value 0, Speed 0

    Asked for no shrimp in rice.. came with double the amount and the rest of the dishes are really tasteless   (Natalie - January, 2013)

  • Overall 6 - Food 5, Value 5, Speed 8

    Unfortunately, found hair in one of the dishes.   (Hellena - October, 2012)

  • Overall 8.3 - Food 8, Value 8, Speed 9

    great will be back !!   (joy - May, 2012)

  • Overall 7 - Food 7, Value 5, Speed 9

    Food was hot and pretty tasty, just dont order anything crispy as it is soggy by the time it is delivered ( not their fault ) Delivery time was excellent   (Heidi - January, 2012)

  • Overall 8.3 - Food 9, Value 8, Speed 8

    Food was still very hot when delivered. Tasted great. Our 1st time at ordering this way. Great experience will do it again.   (Lilydale - June, 2011)

  • Overall 7.3 - Food 7, Value 7, Speed 8

    good food. Friendly people   (Ross - May, 2011)

  • Overall 9.3 - Food 10, Value 8, Speed 10

    Lovely food, hot and ready when I arrived to collect   (Linda - February, 2011)

  • Overall 8.3 - Food 9, Value 9, Speed 7

    I do like this place, and love that I can order online. The delivery person is very nice, and I have never had a issue with my order. My last order was for me and a few friends so was quite a large order and not 1 complaint. Delivery is a bit longer than pizza or other fast food, but that should be expected really seen it is not fast food, it is convenient.   (Donna - January, 2011)

  • Overall 8.3 - Food 9, Value 8, Speed 8

    Me and my family eat here often and always find it very enjoyable and the food very delicious. The food here is really very good and authentic chinese. I always particularly enjoy the cantonese steak- which is very tender and dumplings- which I understand are home made. Sometimes the mains do not always arrive at the same time (when you are dining in) but i think that is because the mains should be shared in the traditional chinese style. The place is very nice- the owner is very sweet and runs it with her family.   (chloe - See my reviews (2) - December, 2010)

  • Overall 8.3 - Food 8, Value 9, Speed 8

    My husband and I regularly order the 'Twin Pack' as a home delivery - we think it's excellent value. The food is always tasty and very enjoyable - especially the lemon chicken. We've never had a late delivery and always found this restaurant very timely. We always look forward to their food.   (Gillian - See my reviews (2) - September, 2010)

  • Overall 1 - Food 1, Value 1, Speed 1

    After looking at the menu for a short while we ordered. The discount voucher we had was not honoured. We decided to go ahead with the order anyway. We were order number 44. My friend wanted a smoke so we went outside for a short while.

    After waiting quite a while number 48 was called out - at this point we had waited about 30 minutes so I asked where our order was. We were told - it's just comming.

    We sat and waited some more.

    The next order to come out was a large phone orde rand the men and the boys who came to collect it checked it and found pieces missing so they also had to wait a bit longer to complete the order thay had paid for. We enquired again at just after 35 mninutes and were assured ours was next.

    When it didn't eventuate we asked what was taking so long. Apparently dumplings take longer to cook. at 40 minutes the woman on the desk - Anna - went to the kitchen to check on our order and she took great lengths to tell us it was the dumplings taking so long. I did argue the point that dumplings did not take 40 minutes to cook

    At 50 minutes (nearly an hour after arriving) our food arrived. She asked for my docket to check the order. Yhe special fried rice was missing. She went back to the kitchen to fetch it. She offered us a couple of soft drinks to placate us

    When we got home the satay skewers were stone cold and tough. The special fried rice had only 2 prawns and a handful of pork pieces and a little bit of egg in it. None of the food was terribly hot.

    Most unimpressed - will not return.   (GH - September, 2010)

  • Overall 1.7 - Food 2, Value 2, Speed 1

    Worst experience I have had in a long time, food was supposed to arrive at 6.15 arrived at 7.00, luke warm, missing some dishes, when I phoned to ask about the missing dishes, was told "it is Saturday night what do you expect we are doing our best"! Would not even give them a second chance, I would expect to receive the dishes I ordered and have them hot ready to eat...   (Michelle - July, 2010)

  • Overall 7.3 - Food 8, Value 6, Speed 8

    very quick to arive   (jim - March, 2010)

  • Overall 5.3 - Food 3, Value 5, Speed 8

    the food quality was not good. things were either cold or tasteless   (Andrea - February, 2010)

  • Overall 1 - Food 1, Value 1, Speed 1

    We ate a mouthfull and the rest went into the bin. Never again will we eat there. Jane Feb 2010   (Jane - February, 2010)

  • Overall 2.3 - Food 1, Value 1, Speed 5

    After reading some of the reviews my expectations were quite high. I ordered a take away using Menulog. which I thought was a great Idea. The ordering process was really good and efficient, I received a return text to say when to pick up my order, sadly that's were it all went wrong. The food was Tasteless bordering on horrible, Most of it went into the insinkerator. Never again   (Robbie - December, 2009)

  • Overall 6 - Food 8, Value 8, Speed 2

    Slow service a problem. Great food!   (Steve - See my reviews (2) - November, 2009)

  • Overall 7 - Food 7, Value 7, Speed 7

    very nice thank you   (Stephen & Sue - October, 2009)

  • Overall 9.7 - Food 10, Value 9, Speed 10

    brilliant service   (mandy - September, 2009)

  • Overall 8 - Food 9, Value 9, Speed 6

    Thanks again!   (tim - See my reviews (10) - September, 2009)

  • Overall 8.3 - Food 9, Value 10, Speed 6

    Thanks again food good as always but delivery slow.   (tim - See my reviews (10) - August, 2009)

  • Overall 10 - Food 10, Value 10, Speed 10

    Food is lovely as always thanks again and delivery this time was rather quick keep up the good work very pleased thank you for a great meal.   (tim - See my reviews (10) - July, 2009)

  • Overall 8.3 - Food 9, Value 9, Speed 7

    Thank again good food.

    Delivery time a little slow.   (tim - See my reviews (10) - July, 2009)

  • Overall 7 - Food 8, Value 8, Speed 5

    Food is good friendly service although can take about an hour and a half to deliver.   (tim - See my reviews (10) - July, 2009)

  • Overall 2.7 - Food 4, Value 3, Speed 1

    meal has taken almost 1.5 hours to arrive still not here. hopefully its still warm when it finally arrives.   (aimee - July, 2009)

  • Overall 6.3 - Food 9, Value 9, Speed 1

    The meal was absolutely sensational, enjoyed every bite but it took two hours to get here......Don't know who was at fault but it was Mothers Day so ...............   (Andie - See my reviews (2) - May, 2009)

  • Overall 8.7 - Food 8, Value 8, Speed 10

    The food arrived on time and overall we where happy.   (Joe - February, 2009)

  • Overall 3 - Food 3, Value 3, Speed 3

    In the past food was good. Not this time, it was in poor condition on delivery. Not likely to use again

    Steve (Lilydale)   (Steve - See my reviews (2) - January, 2009)

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Vote & WIN a share of $7500 in Takeaway Vouchers
Lilydale Palace Chinese Restaurant
Address:
Shop 4, 5-7 Clarke st, Lilydale VIC    Map    Contact details
Cuisines:
Chinese, Seafood, Yum Cha
Mon hours:
11:30 to 15:00, 17:00 to 22:00    View schedule
View photos (16)   
4 User reviews
Order Takeaway with Menulog
Lilydale Palace Chinese Restaurant Schedule
Dining Schedule
Sun - Thu
11:30 to 15:00
17:00 to 22:00
Fri - Sat
11:30 to 15:00
17:00 to 23:00
Contact details - Lilydale Palace Chinese Restaurant
Address:
Shop 4, 5-7 Clarke st, Lilydale VIC
Phone:
(03) 9739 5988
Fax:
(03) 9739 5704

  • Latest User Reviews

    Although the restaurant was very empty (being a cold Tuesday night) the service and food were both wonderful. Staff were very charming and attentive and provided excellent customer service. I would...

    Friendly knowledgeable staff and great tasting fresh food. Will definitely go back !!

    More reviews
    Order by: Date, Featured

    • Overall 10 - Food 10, Ambience 10, Value 10, Service 10

      Although the restaurant was very empty (being a cold Tuesday night) the service and food were both wonderful. Staff were very charming and attentive and provided excellent customer service. I would highly recommend the deep fried spicy calamari if you like a little spice.   (June, 2010)

    • Overall 8 - Food 9, Ambience 7, Value 7, Service 9

      Friendly knowledgeable staff and great tasting fresh food. Will definitely go back !!   (Peter - October, 2009)

    • Overall 7 - Food 8, Ambience 7, Value 6, Service 7

      Go there occaisionly, food is very good.   (April, 2008)

    • Overall 10 - Food 10, Ambience 10, Value 10, Service 10

      Fantastic, friendly, yummy!   (November, 2007)

  • Restaurant Details

    Chefs

    Mr. YUEN CHOI KWOK - First-class Chinese chef from Hong Kong with over 30 yeras experencese.

    Payment
    Amex, Cash, Diners, Mastercard, Visa
    Features
    BYO (Wine Only), Corkage per-head, Deliveries, Licensed, Limited parking, Private dining area, Takeaway
    Ambience
    Buzzy, Relaxed
    Food
    Vegetarian option
    Styles
    Sit down
    Suitable for
    Birthday/Anniversary, Christmas party, Other

  • Private Dining

    Area Capacity Seated Capacity Standing
    Entire Restaurant 120 n/a
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