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Big John's Italian Seafood

  502 Rocky Point rd, Sans Souci NSW 2219

  Italian, Pizza

 Open Saturday between:
00:00 to 01:00, 17:30 to 23:59

About us

Photos (3)

Minimum order:  $22

Big John's Italian Seafood Schedule
Delivery Schedule
Sun
00:00 to 01:00
17:30 to 23:30
Mon
17:30 to 23:30
Tue
17:30 to 23:30
Wed
17:30 to 23:30
Thu
17:30 to 23:30
Fri
17:30 to 23:59
Sat
00:00 to 01:00
17:30 to 23:59
Takeaway Schedule
Sun
00:00 to 01:30
16:30 to 23:59
Mon
16:30 to 23:59
Tue
16:30 to 23:59
Wed
16:30 to 23:59
Thu
16:30 to 23:59
Fri
16:30 to 23:59
Sat
00:00 to 01:30
16:30 to 23:59
About Big John's Italian Seafood

User Speed Rating

Speed ratings are based on user reviews given by customers who have ordered from Menulog before. Ratings are calculated on a scale of 1-10.

How your order is processed:

  1. Your order is transmitted to this restaurant the instant you submit your order,
  2. The restaurant confirms your order and advises us of the current delivery estimate,
  3. You automatically receive a confirmation email and/or sms with the updated delivery estimate AND contact information for the restaurant (should you experience any issues with the food or delivery),
  4. Menulog customer service representatives monitor orders to ensure they are confirmed immediately by the restaurant,
  5. The restaurant prepares the food and delivers directly to your door.
Menulog Voucher Terms and Conditions
  1. Only Menulog issued vouchers are accepted.
  2. Menulog facilitates the discount and pays the full amount directly to the restaurant.
  3. Vouchers can only be used in conjunction with paying via credit card,
  4. Must be used before its expiry date,
  5. Vouchers can only be used in full (ie. no change is given).
  6. Voucher code to be entered at end of checkout process.
  7. Final amount owing after voucher applied will be shown at the top of the credit card entry page.
  8. Menulog reserves the right to charge the value of the voucher to your allotted credit card if we determine that the voucher was redeemed contrary to the terms of use.
Payment Surcharges
  • 10% surcharge on public holidays
Your Order

Overall Restaurant Rating 6.5

Food 6.7 Value 6.6 Speed 6
Based on 503 good user reviews
Order by: Date  |  Featured
  • Overall 4.3 |  Food 3  |  Value 5  |  Speed 5

    My Veal was cold and didnt have any seasoning at all.

  • Overall 1 |  Food 1  |  Value 1  |  Speed 1

    Ordered the Steak fillet cooked medium arrived after an hour, stone cold and well done and very tough, also ordered the spaghetti Gamberi it arrived with little to no sauce in about 10mm of clear oil, first and last time we ever order, Big Johns use to have such a great reputation i can only think its changed hands somewhere down the line, the food was putrid. Menulog, you also need to have a good hard look at yourself as well, do you have no quality control over with whom you associate with??

  • Overall 5 |  Food 5  |  Value 5  |  Speed 5

  • Overall 8.3 |  Food 8  |  Value 7  |  Speed 10

  • Overall 8 |  Food 10  |  Value 10  |  Speed 4

  • Overall 9 |  Food 10  |  Value 7  |  Speed 10

    Best food I've had in a while from big johns was perfect

  • Overall 7 |  Food 7  |  Value 10  |  Speed 4

    Food tastes great! however, the order took about an hour to deliver and pizza and pasta were cold on arrival.

  • Overall 9.3 |  Food 10  |  Value 8  |  Speed 10

  • Overall 5.7 |  Food 3  |  Value 8  |  Speed 6

    The seafood past was plain lots of seafood in it but the pasta sauce was not good hardly any taste

  • Overall 5 |  Food 8  |  Value 6  |  Speed 1

    Food is great but very slow on delivery!!! Always late!!!

  • Overall 6.3 |  Food 8  |  Value 8  |  Speed 3

  • Overall 8 |  Food 8  |  Value 9  |  Speed 7

    Food was nice, could have been hotter but service was good

  • Overall 10 |  Food 10  |  Value 10  |  Speed 10

  • Overall 8 |  Food 10  |  Value 10  |  Speed 4

    We ordered from Big John's Sans Souci

  • Overall 1 |  Food 1  |  Value 1  |  Speed 1

    Food was late so I called up. Was put on hold while the girl took another call from someone asking where their food was. Meanwhile, some other employee in the background yelled incoherently about Tutankhamun still being alive. Eventually I was assured the food was with the driver. Driver arrived an hour late (a total wait of 2 hours), and didn't even care enough to make eye contact, let alone apologise. Food was inedibly cold and soggy. Gave it to the dog, who seemed to like it, so well done there I guess, although she also eats slugs so it's not much of a compliment. Won't order again unless someone contacts me with an apology and a refund.

  • Overall 1 |  Food 1  |  Value 1  |  Speed 1

    Slow, cold and unreliable! How can a restaurant get it so wrong after operating for so many years?????

  • Overall 3 |  Food 3  |  Value 5  |  Speed 1

    Food arrived late. Food was cold and driver didn't give a damn. Last time I order from them.

  • Overall 1 |  Food 1  |  Value 1  |  Speed 1

    Food was ordered at 7:20 to be delivered by 8:28. I rang at 9:15 and apparently the driver had just left with my food. Despite me being a less than 10 minutes drive away I didn't receive my food until 9:50 in which it was cold soggy and the chicken was dry and horrible. No apology for it being late overall pretty pathetic to be honest won't order from them again. Didn't eat the food was disgusting

  • Overall 4.7 |  Food 7  |  Value 6  |  Speed 1

    Rude customer service. My order arrived more than 40 mins late and called up twice to see whats going on bec my guests have arrived and the pizzas havent (dinner time) so yeah I called up for the first 15 mins of waiting and all I get was a rude voice saying its already on the way (ruuuude tone of voice) and called for the 2nd time on the 30th of 40th minute of waiting and this time the person who answered was more rude saying its on the way here and not even an apology was made. Im never getting anything from you anymore

  • Overall 9 |  Food 8  |  Value 9  |  Speed 10

  • Overall 9.3 |  Food 10  |  Value 10  |  Speed 8

  • Overall 1 |  Food 1  |  Value 1  |  Speed 1

    Well after the food arrived an hour and 45 minutes late. The food which was grilled octopus and also lamb ribs was stone cold. The delivery driver didn't seem to care too much either. I will not be ordering from them again. I don't usually complain about these things but this was disgraceful service.

  • Overall 2.3 |  Food 1  |  Value 1  |  Speed 5

  • Overall 4.3 |  Food 4  |  Value 2  |  Speed 7

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AWARDS

Tasty Takeaway Awards 2015 Top 5 Winner

ABOUT US

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Food Delivery Yowie Bay

FOOD DELIVERY BY CUISINE

Sans Souci Italian Delivery

Sans Souci Pizza Delivery

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Big John's Italian Seafood
Address:
502 Rocky Point rd, Sans Souci NSW        Contact details
Cuisines:
Italian, Pizza
Sat hours:
00:00 to 03:00, 16:30 to 23:59    View schedule
View photos (3)   
Big John's Italian Seafood Schedule
Dining Schedule
Sun
00:00 to 01:00
12:00 to 23:59
Mon
00:00 to 01:00
16:30 to 23:59
Tue
00:00 to 01:00
16:30 to 23:59
Wed
00:00 to 01:00
16:30 to 23:59
Thu
00:00 to 01:00
16:30 to 23:59
Fri
00:00 to 01:00
16:30 to 23:59
Sat
00:00 to 03:00
16:30 to 23:59
Contact details - Big John's Italian Seafood
Address:
502 Rocky Point rd, Sans Souci NSW
Phone:
(02) 9529 8714
Fax:
(02) 9583 1088
  • Latest User Reviews

    Still no service 15 minutes after arriving and being shown to a table. The food was very ordinary, and so was the service, except for the woman on the til taking the money who was unbelievably rude...

    bigger is not better!! food was totally yuk seafood overcooked !! veal you could use to soul your shoes!!

    More reviews
    Order by: Date, Featured
    • Overall 1 |  Food 2  |  Ambience 0  |  Value 2  |  Service 0

      Still no service 15 minutes after arriving and being shown to a table. The food was very ordinary, and so was the service, except for the woman on the til taking the money who was unbelievably rude, NEVER AGAIN,

    • Overall 0 |  Food 0  |  Ambience 0  |  Value 0  |  Service 0

      bigger is not better!! food was totally yuk seafood overcooked !! veal you could use to soul your shoes!!

    • Overall 7.8 |  Food 9  |  Ambience 7  |  Value 9  |  Service 6

      BIG JOHN'S has a great food and enormous portion ,if u order just one salad ,I tell u believe or not It is enough for at least for adult person,they have got very nice chicken ceasor or ceasar salad plus Greek ,Italian and Rocket salad. pizzas if u order just one large pizza ,bet u can't finish it, for pastas as well. but when u order fillet or specially T-bone, be careful don't order well down ,cause gonna be burn as u know they are too thick. Overall it is a one of my favourit Restaurant. Thanks so much

    • Overall 3 |  Food 6  |  Ambience 2  |  Value 3  |  Service 1

      Big John's has definitely become way too big for it's boots. The staff no longer care about customer service at all because they know people will go because of the meal portions. It is a shame because we definitely had Big Johns as one of our top 3 to visit on a regular basis. We have been bitten there before but up until now have always considered the value for money worth overlooking the terrible service.... NOT ANYMORE. The last time is now definitely the last time. We walked inside to find a table, waited in the middle of the restaurant for 5 minutes for someone to serve us and give us a table. Everyone just walked passed and ignored us. I finally flagged someone down to ask if we could take a seat and he just waved at us and told us to sit whereever we wanted. We then sat at the table for another 15 minutes before anyone bothered to come and take our orders.. and this was only because I had to flag someone down. The waiter looked bored and uninterested to be there, didn't even bother to say hello. This was 600 on a Saturday evening, there was almost no one in the restaurant and yet we could not get anyone. It took another 35 minutes for our food to arrive which was cold, no one ever bothered to come around again to see if we wanted another drink or anything else. When we requested for the leftovers (pizza) to be wrapped to go, it got dumped on the pizza counter and sat there for 15 minutes while the pizza chef's just chatted away. We had to walk up, request someone please put it into a box so we could leave. They just stared at us like we were putting them out. Anyway never again we will they are hard earned money. STAY AWAY and maybe Big John might then be forced to try and train his terrible staff!!

    • Overall 3 |  Food 4  |  Ambience 1  |  Value 6  |  Service 1

      Service at Big Johns is a JOKE. When i dined there last time we were placed in the corridor which leads to the toilets, if thats not bad they stuck us in the corner with a cupboard to view. Not only did they forget us for over 20minutes they forgot our entree's and when we asked and complained about service, staff didnt bat an eye. Its a shame as Big johns was a faouvorite however, i will not be dining there in future. Perhaps Big Johnny should consider staff training and consider not be so greedy with stuffing as many people as he can in one go. I would not encourage anyone to go there

    • Overall 4.5 |  Food 5  |  Ambience 4  |  Value 6  |  Service 3

    • Overall 10 |  Food 10  |  Ambience 10  |  Value 10  |  Service 10

      big johns is one of the best pizzas place I have ever been to. I recon it should be voted #1 for the pizza resturants

    • Overall 10 |  Food 10  |  Ambience 10  |  Value 10  |  Service 10

      excellent

    • Overall 7.3 |  Food 9  |  Ambience 9  |  Value 9  |  Service 2

      excellent food, service anit so great

    • Overall 6 |  Food 10  |  Ambience 5  |  Value 8  |  Service 1

      The service is hopeless, every time I go there I have to return my food 2 to 3 times because its always wrong and the place is so tight not enough room to move, But the food is delicious!!!!

    • Overall 7.3 |  Food 10  |  Ambience 8  |  Value 7  |  Service 4

      very nice food. service was not that great, but will be returning for sure.

    • Overall 7 |  Food 8  |  Ambience 5  |  Value 8  |  Service 7

      Food was good the waiters had trouble understanding the order other than that it was good I'll be back

    • Overall 5.8 |  Food 8  |  Ambience 5  |  Value 9  |  Service 1

      The food is tasty, big, its's a good feed, but the service is terrible at Sans Souci, but the big John's at Bondi has excelent food and service

    • Overall 3.3 |  Food 6  |  Ambience 5  |  Value 1  |  Service 1

      Maybe Big John's is too big for its own good. I took my kids to the Sans Souci restaurant for my birthday and not only was the service super-slow, but my meal never came. We were near the entrance, so we also got to hear all the complaints from other would-be diners who had booked tables, but still faced a long wait outside in the street. Luckily I was able to scrounge my my kids' leftovers to eat! Of course all restaurants can stuff up an order - the real test of an establishment is how well they make amends. When I had to ask for the missing meal to be removed from my bill - the staff reacted like they were doing me a big favour! At times like that, a good restaurant will give you your drinks for nix, or throw in a free dessert. A bad place will let you walk away with a bad taste in your mouth - just like Big John's did.

    • Overall 9 |  Food 9  |  Ambience 9  |  Value 9  |  Service 9

      Great value for money - couldn't believe the size of the servings. Staff very friendly & helpful. Corkage only $2.50 per person. We will be returning.

    • Overall 7.5 |  Food 8  |  Ambience 7  |  Value 8  |  Service 7

      Came to experience this reastaurant based on word of mouth. Was expecting a plate full of deep fried pre frozen seafood but got a huge serve of fresh and tasty grilled seafood delicacies. Was awesome. This is how restaurants should be. Great food, eniough to satisfy your hunger and, nice atmosphere. No sterile polished la de da plastic fantastic. Was great. We all loved it5.

    • Overall 5 |  Food 6  |  Ambience 6  |  Value 6  |  Service 2

      My friend is vegetarian, she specifically asked for Spinach & Ricotta Ravioli but when she went to eat it she received beef ravioli!!! Really bad considering the guy who served her wasn't going to do anything about it, no matter what she is a vegetarian and not replacing the meal straight away shouldn't have been an issue, instead he made out that it was her fault. Instead 30minutes later she received a vegetarian lasagne when we had all finished out meals. We won't be going back to Big Johns!

    • Overall 1.8 |  Food 2  |  Ambience 2  |  Value 2  |  Service 1

      13.05.2007. my lady and i ordered 2 pizzas home delivery at a cost of $37.00 and having been to big johns before i had no problems with the price. when the pizzas arrived they were warm/cold and had to heated in a micro wave. We then rang to complain about what we received and they promised a manager would call back we are still waiting. very below average service and below average on the toppings you get.

    • Overall 8.8 |  Food 10  |  Ambience 7  |  Value 10  |  Service 8

      Absolute value for money. Meals are huge but fresh and tasty. Service can be slow but only because they are always busy. A must for seafood lovers. Child friendly. Great atmosphere. Check it out!!!

    • Overall 7.3 |  Food 9  |  Ambience 5  |  Value 9  |  Service 6

      Value for money, very busy so get there early. Food is fresh because it's so busy. Couldn't finsih my meal it was so big. Thanks Big John for the best night out and not going home hungry.

    • Overall 4 |  Food 4  |  Ambience 3  |  Value 6  |  Service 3

      Good value for money but the service is very slow not as friendly as we thought. The food is not that great but such a big serve. Recommending it for big eaters.

    • Overall 1.8 |  Food 1  |  Ambience 2  |  Value 3  |  Service 1

      What ever you do dont go there.

    • Overall 5 |  Food 6  |  Ambience 4  |  Value 6  |  Service 4

  • Awards

    2007 - Restaurant & Catering NSW Awards for Excellence  

  • Restaurant Details

    Payment
    Cash
    Features
    $2.50 Corkage per-head, BYO (Wine Only), Deliveries, Licensed, No dress code, Outside dining area, Secure parking, Smoking area, Takeaway, Wheelchair access
    Ambience
    Buzzy, Child-friendly, Relaxed
    Food
    Vegetarian option
  • Private Dining

    Area Capacity Seated Capacity Standing
    Entire Restaurant 170 n/a
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