
Burger Urge - Rockhampton
0 reviews
About
Corien
Sunday 05 January 2025Burger Urge - Rockhampton replied
Hi Corien. We're so grateful for your kind rating, Parit! We can't wait to serve you again. Team BU.
Bradey
Thursday 02 January 2025food was utter rubbish 🗑
Burger Urge - Rockhampton replied
Hi Bradey, we’re sorry to hear about your experience. Please email us with your contact details, your concern, & order confirmation, and we’ll look into it. Alternatively, you can contact Menulog as your order was processed and payment was received by them and they'll be able to help you further if a refund is needed. -Best regards, Team Burger Urge.
mitch
Tuesday 10 December 2024orderd my food around 9:30 ish didn't arrive until 12:21 I was trying to get myself breakfast not wait around till lunch time for my breakfast order
Burger Urge - Rockhampton replied
Hi Mitch, we're very sorry for the rough experience. For refunds, please file a dispute with the delivery partner, Menulog, as your order was processed and payment was received by them or email us at info@burgerurge com au for guidance on how you can file a dispute.
Graham
Friday 06 December 2024Burger Urge - Rockhampton replied
Thank you for your kind rating, Graham! We look forward to serving you again soon. Warm regards, Team BU.
Graham
Tuesday 03 December 2024Burger Urge - Rockhampton replied
Hi Graham, your kind rating made our day! We can’t wait to serve you again soon with our delivery partner, Menulog. Warm regards, Team BU.
Blain
Friday 29 November 2024Missing food
Burger Urge - Rockhampton replied
Hi Blain, we're very sorry for the rough experience. For refunds, please file a dispute with the delivery partner, Menulog, as your order was processed and payment was received by them, or email us at info@burgerurge com au for guidance on how you can file a dispute.
Annmarie
Thursday 14 November 2024Burger Urge - Rockhampton replied
We look forward to serving you again soon, Annmarie. Warm regards, Team Burger Urge.
Daniel
Wednesday 13 November 2024food was cold
Burger Urge - Rockhampton replied
Hi Daniel, we're very sorry. While we aim for prompt service, pick up and drop off, the delivery timing is out of our control. For refunds, please file a dispute with the delivery partner, Menulog, or email us at info@burgerurge com au for guidance on how you can file a dispute.
Wade
Monday 21 October 2024Burger Urge - Rockhampton replied
Hi there, Wade! Thank you so much for your kind rating! We look forward to serving you again soon with our delivery partner, Menulog. See you soon, Team BU.
Izaiah
Saturday 19 October 2024Chips were cold and tast like the were reheated in a microwave sauce missing off the burger and patty is dry
Burger Urge - Rockhampton replied
Hi Izaiah, we regret your experience. For refunds, please contact [Menulog] as they handled and processed your payment. For further assistance, email us at info@burgerurge com au with your details, meal photo, and order confirmation. Cheers, Team BU.
A little bit about us
Burger Urge - Rockhampton
Delivery times
Monday
10:00 - 21:00
Tuesday
10:00 - 21:00
Wednesday
10:00 - 21:00
Thursday
10:00 - 21:30
Friday
10:00 - 21:30
Saturday
10:00 - 21:30
Sunday
10:00 - 21:30