Cha Chu's - Brookvale (NSW)
0 reviews
About
Chay
Saturday 22 June 2024Paneer burger was ace!!!
Lorna
Thursday 06 June 2024YOGEE
Saturday 01 June 2024Food was delivered almost 3 hours later which was almost 10pm!! Delivered cold with items missing!! This is not the first time we have been disappointed by this restaurant's service. it's such a shame since we actually like thier food. Will expect a full refund for this disappointing service.
Gareth
Wednesday 29 May 2024Never delivered
Lorna
Tuesday 28 May 2024Graham
Friday 22 March 2024Food hasn’t arrived. Would like a full refund.
Eve
Tuesday 23 January 2024Clare
Saturday 28 October 2023Sanskriti
Monday 09 October 2023Ivan
Tuesday 12 September 2023When drivers are scarce, Menulog's decision to quote a low time and indefinitely extend in 20-minute increments is frustrating and misleading. Expecting food by 8:20, to then be told by 8:45, then 9:00, then sometime before 9:45... This is poor communication.
Setting unrealistic expectations creates unhappy, non-returning customers - Either specify a wider timeframe or offer some sort of automated refund/bailout point the customer can opt into when additional delays exceed the initial delivery time estimate... if i see a 45-minute order turn into a 1.5-2hr wait, I'd rather not continue with the transaction, as the product has fundamentally changed at that point.
A little bit about us
Cha Chu's - Brookvale (NSW)
Delivery times
Monday
11:00 - 20:30
Tuesday
11:00 - 20:30
Wednesday
11:00 - 20:30
Thursday
11:00 - 20:30
Friday
11:00 - 21:00
Saturday
11:00 - 21:00
Sunday
11:00 - 20:00