Chubby Buns Burgers - Hoxton Park
0 reviews
About
Abdul
Wednesday 02 October 2024I placed the order at 11:53pm 1st October and received it at 1:13am 2nd October. I was in pain due to tummy aches and hunger. I contacted the restaurant and asked why my order has yet not been delivered and they replied with this “ hey, the orders been sitting here for about 50 minutes as the driver has been “8-9” minutes away for that entire duration. Im not sure where they are but i suggest calling menulog support or the driver. We’ll prepare you a fresh one. For the future i suggest ordering via uber eats as this is always an issue with menulog drivers at our store.” I expect a full refund of my money because this was extremely bad service.
Chubby Buns Burgers - Hoxton Park replied
Hi Abdul,
We have no control over drivers and unfortunately do not know when they will eventually turn up. You can request a full refund from Menulog but this rating is directed at the store for no reason.
Rashiqa
Friday 27 September 2024Trent
Sunday 21 July 2024Norma
Wednesday 17 July 2024Heba
Sunday 30 June 2024I ordered at 10:30pm didn’t get it till 12:30
Chubby Buns Burgers - Hoxton Park replied
Hi Heba,
Sorry to hear about your experience. I would recommend you get in touch with Menulog directly as we do not control drivers and nor do we have any say on the time they take to deliver.
Rusul
Tuesday 02 April 2024Darren
Sunday 10 March 2024DO NOT TOUCH THIS SHOP WITH A 10-FOOT POLE, I placed my order at 8:12 pm and was told it would be delivered between 8: 40 and 9 p.m. I contacted the shop ( Text only phone turned off ) AT 9:25 PM told the order was given to the driver who was running late and that I should take it up with the driver or Menulog... I replied by saying I had ordered the food from them NOT the driver and they should take it up with the driver ...I then asked for my order to be delivered HOT or a refund... I GOT NO REPLY!!! THIS IS THEFT.
Chubby Buns Burgers - Hoxton Park replied
Hi Darren,
May I suggest you check the terms and conditions when you signed up with Menu log before leaving such a review. You placed the order through Menu log. We have no control over how they assign their drivers and nor do we have any control over their drivers. Hence why you were asked to contact Menu log directly to request a refund. To write a review like this when we have no control on the delivery side is very disappointing.
Suzanne
Saturday 10 February 2024Mackenzie
Thursday 08 February 2024Karina
Tuesday 06 February 2024Delicious burger and loaded fries!! Loaded fries should have a little more fries though! But taste, excellent!
A little bit about us
Chubby Buns Burgers - Hoxton Park
Delivery times
Monday
17:30 - 02:00
Tuesday
17:30 - 02:00
Wednesday
17:30 - 02:00
Thursday
17:30 - 02:00
Friday
17:30 - 03:00
Saturday
17:30 - 03:00
Sunday
17:30 - 02:00