
Gloria Jean's Coffees - Midland Gate
0 reviews
About
Apollo
Wednesday 13 December 2023I placed the order at 10am. On Menulog's app, it says the order is still being prepared all the way until 12pm, but the courier is in the restaurant. I called the restaurant to check what the holdup was, and they said the courier wasn't there, and that they tried calling him about it and he kept delaying by 10 mins each time.
What these Menulog drivers are doing is the second the order isn't ready when they arrive (and most of the time they arrive way too early), they leave to go pick up another order on another app, and while that's happening, all that the customer sees is that the order is being prepared, and the courier is still waiting (when that's usually never the case). A system needs to be put in place where if a driver leaves a certain radius around the store, they need to be marked as not at the store anymore. Or, at least allow them to uncheck the option that tells the customer they're waiting in-store, because this is ridiculous.
3 times it's happened where my order has been delayed due to this exact reason, with the second time being right before this one with a different store, and I had to cancel because it got way too long of a wait!
If this happens again, I have half of a mind to stop using Menulog altogether.
Izzabel
Tuesday 11 July 2023Lauchlan
Wednesday 11 January 2023My iced coffee is warm because your delivery driver took over an hour to get from the restaurant to my house which is 20 minutes away max
Kathi
Thursday 04 August 2022Justus
Friday 18 February 2022Ihaia
Tuesday 28 December 2021Best food, and coffee on the market, and delivery was good
stephanie
Tuesday 21 December 2021p
Thursday 11 November 2021A little bit about us
Gloria Jean's Coffees - Midland Gate
Delivery times
Monday
08:30 - 16:30
Tuesday
08:30 - 16:30
Wednesday
08:30 - 16:30
Thursday
08:30 - 20:30
Friday
08:30 - 16:30
Saturday
08:30 - 16:30
Sunday
11:30 - 16:30