
GoTato
0 reviews
About
Charles
Monday 20 January 2025Dean
Monday 30 December 2024Asked for 5 items off the food and and it came with everything on it and I could not eat it I left a review for a refund days ago and still no response
Echo
Sunday 24 November 2024They didn’t listen to the instructions about my food
GoTato replied
Hi Echo, thank you for your feedback! We’re sorry you had a mixed experience with us, we do take pride in our efforts to care for our foods and customer needs. We would appreciate if you could provide further details so we could investigate and assist you thoroughly. Please reach out us, once again, we do hope we can resolve and get to see you again!
- Gotato Team
Kate
Wednesday 06 November 2024GoTato replied
Hi Kate, thank you for your review! we are delighted to see others enjoying our favourite local Fries Shop as well, looking forward to seeing you again!
- Gotato Team
Kaitlyn
Friday 01 November 2024GoTato replied
Hi Kaitlyn, sorry for the delayed response!
we are terribly sorry that you had mixed experiences with us, we take pride in our efforts to care for our foods and customer needs. we would appreciate if you could provide further details to this experience so we can learn from the feedback or see what mistake it might have been on our part. we would really appreciate all feedbacks!
- Gotato Team
- Gotato Team
Darryl
Saturday 13 July 2024I ordered "Deluxe Cheese burger" and tots with sour cream and onion, there were tots but the message on the box said tots with salt and vinegar "sorry no salt and vinegar" and the burger was awful, totally not as described. Never touching this place again, best I can hope for is a refund on the tots
GoTato replied
Hi Darryl, we are sorry for this delayed response.
thank you for the review, we had just chased this up with the team. we apologize for the inconsistency, it seems one of our crew had misread the order at the time. although we do take pride in our care for quality foods and our customers, we are truly sorry for the inconsistencies this time, if you could still reach out we would still like to resolve and work something out together.
- Gotato Team
A little bit about us
GoTato
Delivery times
Monday
09:00 - 22:00
Tuesday
09:00 - 22:00
Wednesday
09:30 - 00:00
Thursday
09:30 - 00:00
Friday
09:30 - 00:00
Saturday
09:30 - 00:00
Sunday
09:00 - 19:00