Noodle Castle

Dear Kerry, Thanks for taking the time to share your feedback, and we sincerely apologize for the disappointing experience you had with our order. We understand how frustrating it must be to wait 90 minutes for delivery and receive food that did not meet your expectations in terms of quality and taste. Yesterday was indeed a particularly busy day for us, and we tried to maintain our standards, but we clearly feel short in this instance. Overcooked dishes and imbalanced seasoning are not reflective of the quality we aim to deliver, and we take your comments very seriously. We already reflected the feedback to our chef. We would greatly appreciate the opportunity to make this right. You could contact us directly anytime to discuss a complimentary meal on your next order? You are valuable customer for us and we hope that you could give us the chance to regain your trust again in the future. Once again, thanks for choosing Noodle Castle and hope to see you again! -Noodle Castle_ Noodle Castle.