Paloma Pizza
0 reviews
About
User
Sunday 03 November 2024Excellent quality.
Russell
Friday 18 October 2024Elaine
Saturday 05 October 2024Elaine
Saturday 07 September 2024User
Friday 30 August 2024cris
Saturday 18 May 2024Usually the food quality is really good, and I'm a long time customer, but it tasted off, like the anchovies were bad or something. Didnt enjoy it at all. i think I've learnt my lesson to cook my own food moving forward. The delivery time was also very slow. It was set to deliver 25 mins later, it came 45 mins later, twice the time promised. I would probably give zero if it were possible
Paloma Pizza replied
Hi Cris, Thank you for all your negative feedback. I would like to explain. Delivery time is never 25 mins from our side, it must be a glitch in menu log system. you order chicken in the salad. so cooking chicken itself take 10-15 mins when in process of cooking then packing handling delivering. you can't expect 25 mins for such food as what you order is not fast food and we do not use frozen stuff so it will take to handle, cook, deliver. Lastly, they are menu logs driver. they deliver multiple orders to make more money so if they pick the order from us do 2 deliveries before you, that's beyond our control. we don't use any OFF food, everything is marked with dates and thrown away if needed.
cris
Sunday 12 May 2024The food wasn’t delivered..just the app updated it was, never again..
Paloma Pizza replied
Hi Cris, thanks for negative feedback again. i would like to let you know that food as was picked up from our store by menu log driver on time, he probably delivered it to wrong address or something. we are getting lot of these kind of complaints. its ur matter with menu log as they are menu logs drivers not our so please rate negative to menu log not us as we cooked and it was picked up. other thing i remember one of my guy spent long time to explain you this situation and we delivered your food thru our driver still you gave negative feedback. my friend if you dont like our food or service, i request you not to order from us but its not good idea to keep ordering and then giving negative feedback. we are a small business. we do our best to give good quality and cope thru busy times with on time orders. this non-deserving negative feedback affect us in bad way.
cris
Saturday 11 May 2024Disappointed, I’m a regular and I asked for the dressing on the side, and they didn’t bother, the food is nice but it was saturated.
Paloma Pizza replied
For this one, yes, it's our mistake. we missed to read instructions. apologies for that
Marlayna
Sunday 28 April 2024Wendy
Sunday 28 April 2024A little bit about us
PALOMA PIZZA
WARNING:
Under the Liquor Control Reform Act 1998 it is an offence:
- To supply alcohol to a person under the age of 18 years [Penalty exceeds $19,000];
- For a person under the age of 18 years to purchase or receive liquor [Penalty exceeds $900].
Delivery times
Monday
17:00 - 20:50
Tuesday
17:00 - 21:50
Wednesday
17:00 - 21:50
Thursday
17:00 - 21:50
Friday
17:00 - 21:50
Saturday
17:00 - 21:50
Sunday
17:00 - 21:50
Alcohol License
Liquor license number 32354227